The Cruise Collection Smart Watch is the perfect accessory for those who lead an active lifestyle. This stylish and functional smartwatch comes with a range of features that make it an essential tool for fitness enthusiasts. It is available in three different colors: grey, silver, and brown, with replaceable straps, allowing you to change the look of your watch to match your outfit or mood.

Q: How to Connect with Mobile?

To connect your Max & Max Cruise Smartwatch, you can download the WearFit Pro application on your Android or IOS device and scan the QR code. This will allow you to easily connect your watch and access all of its features.

Q: What to do if I can't get it to connect to my phone?

If you’re having trouble connecting your watch to your phone or if it keeps getting disconnected, here are some things you can try:

Make sure that the watch is within 8-10 meters of your phone. If it’s too far away, it may cause disconnection issues. You can try binding the watch to the app again.
If the WearFit Pro app can’t detect the watch, try restarting your phone and resetting the watch. To reset the watch, turn it on and click the “Settings” icon and then “Reset.” Then try again.
If you still can’t connect the watch, try uninstalling the WearFit Pro app and deleting “MAX-W03” from the Bluetooth paired list on your phone. Then reinstall the WearFit Pro app and try again.

Q: What to do if I can’t receive the Call/Text Messages/SMS notifications?

If you’re having trouble receiving call/text messages/SMS notifications on your watch, here are some things you can try:

For iPhone:

Make sure that Bluetooth is connected. Go to your phone settings and then Bluetooth and check if there is a blue signal “!” after the Bluetooth device name. If not, re-bind the device and click “OK” to proceed.
Make sure your phone allows the WearFit Pro app to send notifications. Go to your phone settings and then find the “WearFit Pro” app and switch on “Notifications.”
Make sure you have turned on “Push Notifications” on the WearFit Pro app.
If you still can’t receive any notifications, try uninstalling the WearFit Pro app and deleting “MAX-W03” from the Bluetooth-paired list on your phone. Then reinstall the WearFit Pro app and try again.

For Android:

Make sure the WearFit Pro app is running in the background. Go to your phone settings and then Apps and find the “WearFit Pro” app and launch settings and switch on “Run in background.”
Make sure your phone allows the WearFit Pro app to send notifications. Go to your phone settings and then Apps and find the “WearFit Pro” app and switch on “Allow Notifications” and “Permissions.”
Make sure you have turned on “Push Notifications” on the WearFit Pro app.
If you still can’t receive any notifications, try uninstalling the WearFit Pro app and deleting “MAX-W03” from the Bluetooth-paired list on your phone. Then reinstall the WearFit Pro app and try again.

Important Note:

Here are some tips to keep in mind when using your watch:

Don’t use a power adapter that’s over 5V/2A to charge the watch.
The watch is water-resistant, sweat-proof, and rain-proof, so it can be used directly in daily washing, showering (with cold water), and other daily environments.
Do not use the watch in a bath, sauna, hot spring, or other environments with corrosive liquid and hot steam as this can lead to product failure.
Don’t operate the watch underwater.
Do not wear the watch while deep diving.